These Terms & Conditions govern your access to and use of the phbey online gaming platform. By registering an account or using any phbey service, you agree to be bound by these terms in full. Please read them carefully before proceeding.
These highlights summarize the most important aspects of the phbey Terms & Conditions. They do not replace the full legal text — please read all sections below for complete details.
You must be at least 21 years of age to register and use phbey. This is a strict requirement under PAGCOR regulations. phbey reserves the right to request age verification documents at any time and to suspend accounts where the age requirement is not met.
phbey operates under Philippine law and PAGCOR's regulatory framework. These Terms & Conditions are governed by the laws of the Republic of the Philippines. By using phbey, you confirm that online gaming is lawful in your jurisdiction and that you are accessing the platform from within the Philippines.
Each player is permitted to hold only one phbey account. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances and permanent suspension. All accounts must be registered in the player's own legal name and verified with valid Philippine identification.
All phbey bonuses and promotions are subject to specific wagering requirements, time limits, and game restrictions. Bonus funds cannot be withdrawn until wagering requirements are met. phbey reserves the right to modify or withdraw any promotion at any time with reasonable notice to affected players.
You are solely responsible for maintaining the confidentiality of your phbey login credentials. phbey will never ask for your password via chat, SMS, or email. Any activity conducted through your account is your responsibility. Report unauthorized access to phbey support immediately.
phbey reserves the right to suspend, restrict, or permanently close any account that violates these Terms & Conditions, engages in fraudulent activity, or poses a risk to the integrity of the platform. Affected players will be notified and may appeal through the official support channel.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the phbey platform, creating an account, or using any phbey service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with the phbey Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms & Conditions, you must immediately cease using the phbey platform and close your account if one has been created.
Important: These Terms & Conditions constitute a legally binding agreement between you and phbey. Your continued use of the platform following any update constitutes your acceptance of the revised terms.
To register and use the phbey platform, you must satisfy all of the following eligibility requirements:
phbey reserves the right to request documentary proof of eligibility at any time, including but not limited to a valid government-issued Philippine identification card, proof of address, or proof of age. Failure to provide satisfactory documentation within the timeframe specified by phbey may result in account suspension and withholding of funds pending verification.
Each eligible individual may register only one (1) phbey account. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms & Conditions.
When registering, you agree to provide accurate, current, and complete information. You further agree to promptly update your account information if any details change. phbey is not liable for any loss or inconvenience arising from inaccurate account information provided by the Player.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. All activity conducted through your account — whether authorized by you or not — is your responsibility unless you have promptly notified phbey of unauthorized access.
Account Security Tip: phbey will never contact you by email, SMS, or live chat to request your password. If you receive such a request, do not respond and report it to phbey support immediately.
phbey reserves the right to refuse account registration, suspend an existing account, or permanently close an account at its sole discretion, including where phbey reasonably suspects that the registration or use of the account violates these Terms & Conditions or applicable law.
All financial transactions on the phbey platform are conducted in Philippine Peso (PHP / ₱). phbey supports the following payment methods for deposits and withdrawals: GCash, PayMaya / Maya, and bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to eligible Philippine bank accounts may also be used where supported.
The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified in the phbey platform at the time of the transaction and may be updated from time to time. phbey does not charge fees on standard deposits or withdrawals, though your bank or e-wallet provider may apply their own charges.
Withdrawals will only be processed to a payment method registered in the same name as the phbey account. phbey reserves the right to conduct identity and source-of-funds verification before processing any withdrawal. Processing times vary by payment method and are subject to the operating hours of the relevant financial institution.
phbey is not responsible for delays caused by third-party payment processors, banking system outages, or circumstances beyond phbey's reasonable control. In the event of a technical error resulting in an incorrect credit to your account, phbey reserves the right to correct the error and recover any funds credited in error, regardless of whether you have already wagered those funds.
phbey offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms & Conditions.
Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply:
phbey reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn after a player has already opted in, phbey will honor the terms applicable at the time of opt-in to the extent reasonably practicable.
All games available on the phbey platform are governed by individual game rules published within each game interface. In the event of any conflict between these Terms & Conditions and the specific rules of a game, the specific game rules shall prevail with respect to that game.
phbey's RNG-based games use independently certified Random Number Generators to ensure that all game outcomes are random, unbiased, and not subject to manipulation by phbey or any third party. Live casino games are conducted by professional dealers in real-time streaming studios subject to independent monitoring.
In the event of a malfunction, disconnection, or technical error during a game session, phbey's decision regarding the outcome of the affected round shall be final. phbey will make reasonable efforts to resolve disputes fairly and in accordance with the game rules applicable at the time of the malfunction.
Note: Winnings resulting from a software malfunction, game error, or any technical fault are void and will not be paid out. phbey's liability in such cases is limited to the return of the stake placed on the affected round.
The following conduct is strictly prohibited on the phbey platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to the appropriate authorities:
phbey is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activity. phbey offers the following responsible gaming features to all registered players:
phbey strictly enforces the 21+ age requirement in compliance with PAGCOR regulations. If you believe you or someone you know may have a gambling problem, we encourage you to visit our Responsible Gaming page for resources and support options.
"Gambling is addictive. Know when to stop."
All content on the phbey platform — including but not limited to the phbey name, logo, trademarks, game graphics, software, text, images, audio, and video — is the exclusive property of phbey or its licensors and is protected by applicable intellectual property laws of the Philippines and international conventions.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the phbey platform solely for your personal, non-commercial recreational gaming purposes. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any phbey content without prior written consent from phbey.
To the maximum extent permitted by applicable Philippine law, phbey's total liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total amount of Real Money deposited by you into your phbey account in the thirty (30) days immediately preceding the event giving rise to the claim.
phbey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the phbey platform, even if phbey has been advised of the possibility of such damages.
phbey does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. phbey will use reasonable efforts to maintain platform availability but does not guarantee uninterrupted access.
phbey collects, processes, and stores your personal data in accordance with the phbey Privacy Policy and the Data Privacy Act of 2012 (Republic Act 10173). By using the phbey platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
phbey implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. For full details on how phbey handles your data, your rights as a data subject, and how to exercise those rights, please review the phbey Privacy Policy.
phbey reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, phbey will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.
Your continued use of the phbey platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request account closure by contacting phbey support.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the phbey platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.
Players who believe their dispute relates to a regulatory matter may also escalate their complaint to PAGCOR through the official PAGCOR complaint resolution process.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the phbey support team. Our support team is available 24/7 and will respond to all inquiries as promptly as possible.
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available within your phbey account dashboard, 24 hours a day, 7 days a week.
For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page.
Now that you know the rules, join over 500,000 Filipino players on phbey — the online casino built for the Philippines. Sign up takes less than two minutes.
Must be 21+ to register. Gambling is addictive — please play responsibly.