Gaming at phbey should always be fun — a form of entertainment, not a way to make money or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control, play within their means, and enjoy the experience safely.
Every phbey account comes with a full set of responsible gaming tools — available 24/7, free of charge, and effective immediately upon activation.
Set a daily, weekly, or monthly cap on how much you can deposit into your phbey account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you're willing to lose within a set period. When your net losses hit the limit, phbey will automatically prevent further wagering until the period ends. It's a simple but powerful way to protect your bankroll and keep gaming fun.
Set a maximum session duration so phbey will remind you — or automatically log you out — when your time is up. It's easy to lose track of time when you're in the zone, so let phbey keep an eye on the clock for you.
If you feel you need a break, phbey's self-exclusion tool lets you temporarily or permanently close your account. Exclusions are processed within 24 hours and cannot be reversed during the exclusion period. You can choose a cooling-off period of 1 week, 1 month, 6 months, 1 year, or permanent exclusion.
Enable periodic pop-up notifications during your gaming session that show you how long you've been playing and your net gaming activity for the session. A quick reality check can make a big difference in keeping your gaming in perspective.
Review your full deposit, withdrawal, and gaming history at any time from your phbey account dashboard. Transparency about your own activity is one of the most effective tools for responsible gaming — knowing exactly where you stand helps you make better decisions.
Problem gambling can develop gradually — and it doesn't always look the way you'd expect. phbey encourages all players to regularly check in with themselves. If you answer "yes" to three or more of the questions below, we strongly encourage you to use our self-exclusion tool or reach out to a support hotline.
If you answered yes to 3 or more questions, please consider using phbey's self-exclusion tool or contacting a support hotline listed below.
All responsible gaming tools are available directly inside your phbey account. No need to contact support — you can set them up yourself in minutes.
Sign in to your phbey account using your registered email and password.
Navigate to "My Account" then select "Responsible Gaming" from the menu.
Select deposit limits, loss limits, session timers, reality checks, or self-exclusion.
Set your preferred values and confirm. Restrictions take effect immediately.
In the Philippines, PAGCOR regulations require that all online casino players be at least 21 years of age. phbey strictly enforces this requirement. Every new account must pass a mandatory age and identity verification process before any real-money gaming or deposits are permitted.
We use a combination of document verification and third-party KYC services to confirm player age. Accounts where age cannot be verified will be suspended until valid proof of age is provided. Accounts found to belong to individuals under 21 will be permanently closed and any funds returned.
If you are a parent or guardian and believe a minor may have accessed phbey, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly on any report.
"Gambling is addictive. Know when to stop."
— PAGCOR Responsible Gaming Tagline
You don't have to deal with a gambling problem alone. The following Philippine organizations provide free, confidential support for individuals and families affected by problem gambling. All contact numbers are plain text — please dial them directly from your phone.
phbey is here for the fun, the thrill, and the community. Set your limits, know your boundaries, and play the way gaming was meant to be played — as entertainment.
Must be 21+ to play. Gambling is addictive — please play responsibly.